CDD OPENING HOURS:
CDD is open for business four days a week; Monday, Tuesday, Thursday and Friday.
SAFETY MEASURES:
In line with NSW Health directives, the centre has many measures and initiatives in place for your safety. If you have an upcoming consultation or procedure, please visit our site regularly. As our response to the pandemic changes, we will update our landing page accordingly.
Our COVID-19 safety plan includes measures such as:
- Pre-Screening patients prior to attendance,
- QR Codes and Temperature Checks on Entry,
- Mask wearing for all Staff, Patients and Visitors whilst on premise,
- Adhering to Social distancing requirements,
- Using contactless payments where possible,
- Telehealth Consultations are available,
- Hand hygiene stations throughout the Centre and
- Rigorous cleaning protocols including regular disinfection of shared surfaces and spaces.
QR CODES:
As part of our COVID-19 Safe Plan, CDD requires everyone entering the premises to check in using the CDD QR Code. The QR Code is conveniently located at the Centre Entry. Please have the colour coded check-in confirmation ready to show our screening staff upon request.
PROCEDURES:
Reception Staff will contact you 3-4 days prior to your procedure to confirm your appointment and go through a pre-admission COVID-19 screening questionnaire.
All patients are required to have a COVID-19 Rapid Antigen Test (RAT) the day of your procedure. You can obtain a RAT online, at your local pharmacy or the supermarket. You will need to show timestamped proof of a negative test result prior to entry.
We finalise procedure list times 48 hours in advance. Once your procedure time has been set, a member of the Reception team will contact you to let you know the time that you need to be at the Centre. One person may accompany you to the Reception area for drop off and pick up, but due to the restrictions, they will not be permitted to stay with you. Both you and your next-of-kin must wear a mask.
CONSULTATIONS:
When possible, consultations are currently being conducted via telehealth, avoiding the need for you to attend the Centre in person. CDD uses Skype for telehealth appointments. Reception will be in contact with you prior to your appointment to get your Skype ID and arrange payment.
TELEHEALTH TIPS
Preparing for your Telehealth appointment:
- Charge your device (mobile or laptop) so that you have sufficient battery power for the appointment,
- Prepare a quiet room for you have your telehealth appointment in privacy,
- Remember to have a pen and paper conveniently located so that you may write notes or important points during the consultation.
On the day of your appointment at the scheduled time:
- Stay near your device and ensure that you stay in an area that has good reception – our health professional will contact you.
- Please remember that we are a medical facility – emergencies arise, cases can be complicated and it is not always possible for our health professionals to run to time. We will endeavour to do our best to keep to schedule but when this is not possible and if you are no longer able to wait, our Staff will do their best to reschedule you as soon as possible.
NEW REFERRALS:
Prof Borody has limited availability. If you wish to be seen at the Centre, we highly recommend you consider the services provided by the other doctors at the Clinic. For full details, please see “Our Medical Team” under the ‘About’ drop down box.
Unfortunately, CDD is currently not accepting overseas, paediatric referrals or referrals for the following conditions: Parkinsons, Autism or Multiple Sclerosis. As such, please do not expect an individual response, however feel free to check our website regularly as this will be updated if the situation changes.
CONTACT DETAILS & RESCHEDULING YOUR APPOINTMENT:
Should you have any questions or wish to reschedule an upcoming appointment you can email us at: Reception@cdd.com.au. When emailing please include in the subject line your full name and scheduled appointment date.
COVID-19 VACCINATIONS:
Unfortunately, CDD does not have the necessary facilities and is not equipped to provide our patients with the COVID-19 vaccinations on site, however we encourage you to book in for your vaccinations or booster dose through your GP or State Vaccination Hubs https://www.service.nsw.gov.au/transaction/book-covid-vaccination.
A recent publication by NSW Health COVID-19 Critical Intelligence Unit entitled “Immunocompromised patients and COVID-19 vaccines” looked at the evidence on COVID-19 vaccination for immunocompromised patients and found patients with chronic inflammatory diseases (such as Inflammatory Bowel Disease (IBD)) had a good response to vaccination without considerable side effects or disease flares and, as such, the benefits of vaccination outweigh the potential risks.
Whilst there are some conditions such as cerebral venous sinus thrombosis (CVST), heparin-induced thrombocytopenia (HIT), and idiopathic splanchnic vein thrombosis that may exempt you from receiving the COVID-19 vaccination, there are no gastrointestinal (GI) diseases or conditions listed as medical contraindications. Should you have one of the pre-existing, non-GI listed medical conditions that qualify for exemption, please see your GP who will need to complete a COVID-19 Vaccine Medical Contraindication Form for you which can be obtained from NSW Health https://www.health.nsw.gov.au/Infectious/covid-19/vaccine/Documents/covid-19-vaccine-contraindication.pdf.
Should you wish to read further about COVID-19 vaccinations in specific patient groups please see https://aci.health.nsw.gov.au/__data/assets/pdf_file/0009/645750/Evidence-check-Immunocompromised-patients-COVID-19-vaccines.pdf and for evidence based answers to your questions on the COVID-19 vaccines please see https://www.health.gov.au/initiatives-and-programs/covid-19-vaccines/is-it-true.
A FINAL NOTE:
Whilst we will endeavour to keep you informed of any changes at CDD that may affect you the latest developments are always available at https://www.service.nsw.gov.au/. We, the Staff at CDD, would like to extend our sincere thanks for your patience and look forward to assisting with your care needs in the near future.